So, someone stole your AT&T Android smartphone—now what? Well, AT&T plans to début a new system July 10 for blocking any stolen device.
According to The Verge, which cited a trusted source, the system will block access to voice, data, and SMS should a smartphone or tablet be swiped. The account will remain “intact,” as the publication noted, to avoid the “inconvenience of a full SIM block”:
The company sent a message [above] to customer service representatives on Wednesday advising them of the change. According to the guidance, AT&T will compile a “blocklist” of stolen devices and service will be automatically suspended “if any attempt is made to use a device that is stored in the blocklist.” The only way to add a device to the list will be by contacting a customer service representative directly, and users with remote data wipe apps will be required to activate them before suspending their device, to “prevent access to their personal information.”
AT&T will not have a directory of blocked phones, but a customer who requests a block may also remove it later. Therefore, the company will likely keep a record of blocked devices corresponding with customers.
This aside is cross-posted on 9to5Mac.
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