American Airlines just revealed it will give 17,000 Samsung Galaxy Notes to flight attendants while onboard its aircrafts to record a passenger’s meal preferences, access passenger particulars, and identify passengers for special assistance or high-value purposes.
“This is a huge step towards a new, modern American Airlines, as our tablet program is the first of its kind in the airline industry, where our flight attendants will have the most up-to-date customer information in the palms of their hands, allowing them to better serve our customers from boarding to deplaning,” said American Airline Vice President of Flight Service Lauri Curtis in a press release. “By giving a device to all of our active flight attendants we are better enabling our people to deliver an exceptional customer experience.”
Today’s phablet news comes on the heels of the Samsung’s announcement regarding a United States launch for the Galaxy Note II by mid-Novemeber.
Get the full press release below, or watch the video above, for more information.