OnePlus may have created a “new and improved” reservation system for the OnePlus 2, but that doesn’t seem to have helped would-be customers get hold of them. With more than two million customers waiting for them, the company’s co-founder Carl Pei has admitted in a support forum post that the company “messed up” the launch, with almost a month-long delay in shipping.
We messed up the launch of the OnePlus 2 […] We made rosy plans. We were more confident, and prepared a lot more inventory. We told our users it would be 30-50x easier to get invites, and they needn’t worry. Yet, we only began shipping in meaningful quantities this week, nearly a month after our initial targeted shipping date. You can talk all you want, but in the end, flawless execution speaks much louder than unfulfilled promises. I’d like to apologize on behalf of OnePlus for the delay.