One of the latest and greatest features with Samsung’s Galaxy Note 5 and S6 Edge+ is the ability to instantly live stream from the Camera app via YouTube. It’s pretty neat, but unfortunately I ran into an issue when attempting this for the first time. I’d get the “error message” shown in the above image after the quick sign-in process and nothing else would happen.
I’ve been poking around within the Google Plus and YouTube settings and I’ve come across a working solution for this problem. For those who are new to this thread in the future, here’s a rundown of the issue…
Anyone who is trying to live stream from a Samsung Galaxy device (Note 5 & S6 Edge+) via YouTube and receiving the error above, should use the following steps as a guideline to enable YouTube live streaming on your new Galaxy device. The error occurs only for those who wish to live stream with a YouTube channel that is a sub-account of their main Gmail account address.
The problem is, myself and possibly others do not have a YouTube channel created for the main Google account. I’ve always had it as a sub-account, but the built-in streaming doesn’t know how to handle that. So instead, we’re going to tell the Camera app (and YouTube’s built-in streaming) to access the channel you’d prefer directly by using it’s special Google Plus Page email address as a login.
Each Google Plus Page already has a special address that ends with “@pages.plusgoogle.com” but in most cases you don’t have a password preconfigured for this address. Also, it’s important to note that it will not function as an email address, but just a direct channel login for any third-party tools.
Here’s how to fix it:
First, you’ll need to have access to manage the Google Plus Page associated with the desired YouTube channel.
Go to http://plus.google.com and click on “Home” in the top left corner.
Now, click on “Pages” from the menu.
Select the page that’s connected to the YouTube account you wish to use by clicking on “Manage this page.”
Next, click the icon/logo for your channel/page in the top right corner and select “Settings.”
From the Settings page, scroll down until your see “Third Party tools” and click on “Set up a password.” This section should show a random address you’ve likely never seen before that will look similar to “XXXXXemail@example.com.
The next screen will prompt you to create a password for this random Google Plus Page address.
Once your password is setup, everything is ready to go.
You’ll need to launch the Camera app again and enable live streaming, then click the settings icon (or navigate to “Accounts” in the Settings app) and add this new Google Plus Page address as an account on your Android device. Don’t worry, this won’t actually work as an email address, it’s just to provide direct access to your YouTube channel instead of going through the parent account that was causing the issue.
Once added, choose the new account from the Camera’s live stream settings (if/when prompted) and agree to the Live Broadcast permissions.
Once this is all configured and the account has been added, you should be able to live stream from your Galaxy device without an issue. Also, this will not negatively impact your account at all. The Google Plus Page address is designed specifically for these types of services. I’ve tested this process and a short live stream after competing the above steps. Hopefully, this helps you out. Drop us a comment below if you’re having this same issue.
Keep in mind, this fix/new login should work for all third party services that have issues with sub-account YouTube channels.
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