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Samsung says Note 4 screen gap manufacturing issue is a feature not a flaw

Yesterday we reported that Samsung’s earlier-than-planned September 26th launch of its new Galaxy Note 4 had been met with complaints from customers regarding a ‘screen gap’ manufacturing issue. Today, a reference discovered in Samsung’s Note 4 manual confirms that the gap is actually a feature, not a flaw (via AndroidCentral).

The manual’s troubleshooting section has the following mention of the gap around the screen noting that it’s “a necessary manufacturing feature.”

A small gap appears around the outside of the device case… This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur… Over time, friction between parts may cause this gap to expand slightly.

So that settles it. It’s a feature, not a flaw, and it could get worse (better?) over time.

Samsung officially launched the Galaxy Note 4 earlier this month on September 26th in Korea, which was reportedly an earlier-than-originally-planned launch due to pressure from strong sales of the new larger iPhone 6 models Apple launched early this month.

Apart from not looking very nice, the gap could cause some concerns related to dust, dirt and waterproofing features. The Galaxy Note 4 is already available to preorder in the US through AT&T, Verizon and T-Mobile for an October launch. We’re assuming the stateside version of the device will also include the new screen gap feature.

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Avatar for Jordan Kahn Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & Electrek.co. He also co-authors 9to5Mac’s weekly Logic Pros series and makes music as one half of Toronto-based Makamachine.


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