Google says sorry with $5 deposit to Google Wallet users

Élyse Betters | Mar 21 2012 - 11:48 am PT

Google underwent a firestorm last month over security concerns and provisioning difficulties with its Google Wallet service, and now the Internet giant is doling out $5 to users as an apology for the fiasco.

Upon opening Google Wallet today, users will each notice a bonus added to their pre-paid card accounts. The Mountain View, Calif.-based Company has not officially confirmed the rueful gesture, but a circulating email from the Google Wallet Team seems to confirm the $5 deposits are not a glitch.

The full email from the Google Wallet Team is below (via DroidLife).

Hello,

As you may have experienced over the last few weeks, we temporarily disabled the feature to add the Google Prepaid Card back to your wallet if you previously removed the card or reset your wallet. We temporarily disabled this feature to ensure the security of our Wallet customers. We recognize this may have been an inconvenience for you, and we did not make this decision lightly.

We are happy to announce that you can now add the Google Prepaid Card back to your wallet with the newest version of Google Wallet, and any funds that you previously had on the card should be restored, unless you contacted Money Network and asked for a refund of those funds. To add the Google Prepaid Card back, you will first need to update your Google Wallet application to the most recent version.

To compensate you for any inconvenience this may have caused, we have credited an additional $5 (five US dollars) to your Google Prepaid Card. If you have further questions or concerns, feel free to contact us at 855-492-5538.

Thank you for your continued support of Google Wallet, and we look forward to launching many new and exciting features for you to enjoy in the coming months.

Sincerely,
The Google Wallet Team

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