Google makes Hangouts, Talk, and Messenger available to its users to keep up communication with friends and colleagues. With as much as Google has pushed its new group video chat service Google Hangouts, one might wonder why the company has two other communication services lying around. When asked that very question today at an I/O session on Hangouts this afternoon, Google Product Manager Nikhyl Singhal had answers. GigaOm noted that Singhal said: “We have done an incredibly poor job servicing our users here.” The Google employee also noted that while the company does not have anything to announce yet, it is working to join its communication platform together into one platform, which would allow users to do text chats, one-on-one video chats, and group video chats simultaneously. In my opinion, it is a smart move. It would definitely go along with Google’s recent move to cut-down on a slew of services and just focus on one product.

Interestingly, another Google employee shared that the Google staff does a whopping “10,000 hangouts every day.” As for more Hangout features, the only bit revealed during the session is that the team hopes to bring all features to every supported device. That sounds lovely! (via GigaOm)

Image via Percussion

FTC: We use income earning auto affiliate links. More.


Check out 9to5Google on YouTube for more news:

You’re reading 9to5Google — experts who break news about Google and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Google on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

About the Author