Skip to main content

Samsung began shipping out insulated Galaxy Note 7 Return Kits last week

With production of the Galaxy Note 7 over and retail stores no longer selling the device, Samsung is now focusing on the safety angle. In addition to advising all owners to power down the device, the company has been sending out Note 7 Return Kits (via XDA Developers) as early as last week.

Specifically, the Kit is being sent out to those who contacted Samsung directly about returning the recalled device. The complicated package features a static shield bag to place the Note 7 in and several other layers of boxes. The outermost is thermally insulated and lined in ceramic fiber paper to minimize possible fires. Samsung also included step-by-step packing instructions and gloves to be worn during the process.

A pre-paid label is already on the box as are big printed warnings of how the package should only travel via ground shipping:

Damanged/defective lithium ion battery

Forbidden for transport by aircraft

Ground and vessel shipment only

It appears that owners who were in communication with Samsung began receiving the kits as early as last Tuesday. They are likely intended for the original Note 7 model as news of replacement device combusting on a Southwest aircraft only surfaced Wednesday, though Samsung was aware of an earlier incident that very Tuesday.

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Google — experts who break news about Google and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Google on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Abner Li Abner Li

Editor-in-chief. Interested in the minutiae of Google and Alphabet. Tips/talk: abner@9to5g.com

Manage push notifications

notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications
notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications