Skip to main content

Pixel owners with Android 14 storage issue can sign up for test OTA update

Google is working on a system update to fix the Android 14 storage access issue on the Pixel 6 and newer, and you can test the OTA now.

Google said yesterday that it would “roll out an Android update for impacted users that will return their devices to an operable state.” That OTA is said to start in the “next two weeks” and is aimed at phones where the “primary user is unable to access media storage.” This means you might not have to clear your device’s data.

Google is testing this update right now, and you can sign up for it via this Google Form

You will “receive the test update within 24 hours, which can take 1-2 hours to fully update” on your Pixel running Android 14. Google has you confirm the device (Pixel 6, 6 Pro, 6a, 7, 7 Pro, 7a, Fold, 8, or 8 Pro), as well as share the device IMEI, serial number, and carrier.

However, if your device is “repeatedly rebooting,” the update “may not enable data to be recovered.” For those users today, Google’s temporary workaround is a Factory Data Reset: “This will clear your device’s storage, so we only recommend this if you have recently backed up your data. FDR can be completed even if your phone is repeatedly rebooting using the device’s buttons.”

If you need more help and step-by-step instructions, you’re told to contact Pixel Support. This problem impacts devices with multiple users (guest profilesrestricted profiles, and child profiles). Google previously said to avoid “creating or logging into a secondary user on the device until the OTA update is available.”

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Google — experts who break news about Google and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Google on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Abner Li Abner Li

Editor-in-chief. Interested in the minutiae of Google and Alphabet. Tips/talk: abner@9to5g.com

Manage push notifications

notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications
notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications