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Google will fix an Android XR bug leaving Galaxy headsets ‘functionally useless’

An ongoing bug with Android XR has left Samsung’s Galaxy XR headsets in rough shape, with serious performance issues that Google is aware of and working to fix.

Reports from Samsung Galaxy XR owners on Reddit have pinpointed some serious performance issues that leave the headsets, as described by one user, “functionally useless.” Framerates within apps and the general UI slow to a crawl, if the headset doesn’t freeze entirely.

Users have noticed that the problem is related to a memory leak.

Google has confirmed it is aware of the issue, with Grace, a Community Engagement Manager, explaining:

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Hey everyone, I’ve been following the comments here and I want to acknowledge your concerns. It is clear that the current experience is not meeting expectations, and I fully understand your frustration.

The team is fully aware of this issue and we have made getting a patch out to everyone our absolute top priority. I will post an update as soon as we have a concrete timeline for the fix. Thanks for your patience while we get this sorted out.

A fix isn’t available just yet, but it’s apparently the “absolute top priority.”

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Avatar for Ben Schoon Ben Schoon

Ben is a Senior Editor for 9to5Google.

Find him on Twitter @NexusBen. Send tips to schoon@9to5g.com or encrypted to benschoon@protonmail.com.