Google-Play-Store-logo

Google has been ordered by the South Korean government to revise its Play Store refund policy, the Korea Herald reports. The company’s current policy requires users to submit a request for a refund within 15 minutes of the purchase. Once that time has passed, refunds can still be requested, but must be reviewed manually by a Google employee.

The practice was ruled “unfair” by the Fair Trade Commission after numerous requests from the Citizens’ Coalition for Economic Justice. Google told the Fair Trade Commission that it would create a new, automated refund system for the Korean Play Store, but had no plans to roll this system out to the rest of the world.

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s