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Samsung offering free replacements to Galaxy S4 users with battery problems

Following a number of complaints from Samsung Galaxy S4 users experiencing battery issues that saw noticeably less battery life and in some cases “swollen batteries.” The majority of the complaints seem to be coming out of Germany, but Samsung confirmed to TrustedReviews that it is aware of the issue and will offer free battery replacements for customers:

In a statement provided to TrustedReviews, Samsung has stated: “We are aware of this issue, which has affected a limited number of customers.”

An official spokesperson for the company added: “We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”

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Avatar for Jordan Kahn Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & Electrek.co. He also co-authors 9to5Mac’s weekly Logic Pros series and makes music as one half of Toronto-based Makamachine.


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