replacement Stories March 11, 2016
replacement Stories November 24, 2014
Following its ritual teardown of the Google’s new HTC-made Nexus 9 tablet earlier this month, today our friends over at iFixit have torn apart Google’s new Nexus 6 smartphone made by Motorola. While the Nexus 6 scores a decent repairability score— 7 out of 10, which is on par w/ the new iPhone 6 Plus— it does have some shortcomings that you’ll want to be aware of before cracking into your phone for repairs. expand full story
replacement Stories December 17, 2013
Following the decision to stop sales of the HP Chromebook 11 pending an investigation into overheating chargers, today the US Consumer Product Safety Commission reports Google and HP will indeed recall the netbook’s charger. Google says it received nine reports in total of overheating chargers and melting with some cases resulting in injuries and property damage:
Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger… This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
The US Consumer Product Safety Commission’s report claims the recall will include around 145,000 units and that users can contact Google to get a free replacement. Google is yet to resume sales of the device on Google Play or through its retail partners, but its website says to “please check back soon.” More info on how to contact Google below. expand full story
replacement Stories October 16, 2013
Samsung offering free replacements to Galaxy S4 users with battery problems
Following a number of complaints from Samsung Galaxy S4 users experiencing battery issues that saw noticeably less battery life and in some cases “swollen batteries.” The majority of the complaints seem to be coming out of Germany, but Samsung confirmed to TrustedReviews that it is aware of the issue and will offer free battery replacements for customers:
In a statement provided to TrustedReviews, Samsung has stated: “We are aware of this issue, which has affected a limited number of customers.”
An official spokesperson for the company added: “We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”
replacement Stories August 6, 2013
Update: Samsung confirmed our original report about the replacement program in a statement.
Following reports of complaints from AT&T customers that their new Samsung Galaxy S4 Active was experiencing water damage, a tipster claims the carrier will soon start a replacement program for the device.
When Samsung first introduced its Galaxy S4 Active back in June, we were quite impressed with its ability to protect against water damage for up to 30 minutes submerged at a depth of up to one meter. The IP67 certified water and dustproof device eventually made its way to AT&T, and recent reports claimed customers were having some issues replacing Galaxy S4 Active units experiencing water damage. Samsung’s standard hardware warranty doesn’t cover “exposure to liquid, moisture” or dampness, which is clearly a big omission for a device that comes with an Aqua Mode for underwater photography.
The one time exchange program will be in addition to the device’s standard warranty and users will only be able to exchange for a new Galaxy S4 Active. AT&T employees are being told to replace the device “even if the Liquid Damage Indicator (LDI) is tripped within the first year of ownership.” AT&T is listing the problem as a “defective equipment” issue and will only be honoring the offer for Galaxy S4 Actives purchased through its own retail channels. That means devices purchased through BestBuy, RadioShack or other retailers will not be eligible for the replacement program.
The information was available to AT&T employees as of yesterday, but it’s not clear if the carrier has already started offering the replacements to customers. Following earlier reports that warranties might not cover the water damage, it’s nice to know AT&T plans on replacing defective units. expand full story
replacement Stories June 26, 2013
After launching a private beta of its new Google Reader replacement, Digg announced today that it is now rolling out the beta to all users signed up to test the new app. Digg just sent out the first batch of invites to the new web app, but promises it will be “adding users in increasingly larger batches.”
The app is still a work in progress and won’t get you every feature you might have had with Google Reader, but for now you can easily import your Google Reader content, use Google Reader-like shortcuts, and save and share to all the usual third-party services.
iOS versions of Digg Reader land for iPhone and iPad in the App Store sometime today, and Digg says an Android app will be available before the end of July.
Digg warns that the app is still very much in beta, but reminds us of a few features it plans to add in the coming months: expand full story