Word of Mouth and the Internet

[youtube=http://www.youtube.com/watch?v=Wp_i-Cq7ec8]

Google cites ‘Word of Mouth’ study with Keller Fay that point out that Google directly informs 146 million brand conversations a day out of 2.4 billion brand conversations each day. Rather than bore you with tiresome numbers, here’s a lively, upbeat video explaining the effects of the web and connected devices on word of mouth conversations about brands.