Hangouts-in-Gmail

Some of you might have noticed that updating to Google’s new unified Hangouts chat service in Gmail meant giving up the Google Voice calling capabilities that were previously available to users in the US and Canada. We suspected Google had plans to bring the feature back and users currently have the option of reverting back to the old Gmail chat in order to access the feature. Now Google has responded to concerns by promising that “Hangouts is designed to be the future of Google Voice, and making/receiving phone calls” will return in a future update.

Google’s Nikhyl Singhal had this to say about Voice integration in Hangouts:

1) Today’s version of Hangouts doesn’t yet support outbound calls on the web and in the Chrome extension, but we do support inbound calls to your Google Voice number. We’re working hard on supporting both, and outbound/inbound calls will soon be available. In the meantime, you can continue using Google Talk in Gmail.

2) Hangouts is designed to be the future of Google Voice, and making/receiving phone calls is just the beginning. Future versions of Hangouts will integrate Google Voice more seamlessly.

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