A recently published YouTube unboxing video reveals that Samsung has begun shipping its Galaxy Note 5 handsets with a warning label, telling users not to insert the proprietary stylus in the wrong way. It may seem like pointing out the obvious, but Sammy has very real reasons for warning users.
When the Samsung Galaxy Note 5 launched earlier this fall, it was discovered that the device didn’t like having the S-Pen stylus inserted in to its silo the incorrect way. It’s not a fault as such, since inserting it the wrong way is user error, but the fact that this error would break the smartphone wasn’t as forgivable.
Thanks to the S-Pen’s new clickable top — and the catches which hold the stylus in place when stowed — the top would catch on the inner ‘hooks’ and either get stuck, or break them. We detailed exactly what happens in an in-depth post back when the issue first came to light.
Samsung did halfheartedly address the issue in a statement back when the problem was at its most prominent, and did so by pointing people to the user guide which shows the correct insertion of the S-Pen. Clearly though, the issues haven’t stopped since then, and Sammy wants to make it as clear as possible to Note 5 buyers that the stylus only fits in one way.