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Google Health outage breaks device sync for ‘all’ Fitbit & Pixel Watch users

A widespread outage on July 15 has broken device sync for “all” Google Health users.

If you woke up this morning to check your Google Health app for sleep stats or anything else, you might have been greeted by an error or failure to load. That’s because, as of roughly 5:41am PT this morning, Google Health is suffering from a widespread outage that breaks device sync.

Google explicitly says on an incident page that this affects all users:

Currently there is an outage affecting the Sync functionality for all Google Health users.

The cause of the problem isn’t known at this time, but users have noticed the issue which affects Fitbit and Pixel Watch devices.

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The good news here is that, thanks to local storage, you probably won’t miss out on any actual data tracking. Once device sync is back up and running, Google Health should be able to pull the data from the outage period from your device and fill in the gaps. Again, we say “should” and “probably” here, as there’s no guarantee.


Update: Google now says that Health Coach is impacted by the outage as well.

Health Coach functionality: Ask and Summaries are also impacted.


We’ll update this article as more details become available.

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Avatar for Ben Schoon Ben Schoon

Ben is a Senior Editor for 9to5Google.

Find him on Twitter @NexusBen. Send tips to schoon@9to5g.com or encrypted to benschoon@protonmail.com.