A widespread outage on July 15 has broken device sync for “all” Google Health users.
If you woke up this morning to check your Google Health app for sleep stats or anything else, you might have been greeted by an error or failure to load. That’s because, as of roughly 5:41am PT this morning, Google Health is suffering from a widespread outage that breaks device sync.
Google explicitly says on an incident page that this affects all users:
Currently there is an outage affecting the Sync functionality for all Google Health users.
The cause of the problem isn’t known at this time, but users have noticed the issue which affects Fitbit and Pixel Watch devices.
The good news here is that, thanks to local storage, you probably won’t miss out on any actual data tracking. Once device sync is back up and running, Google Health should be able to pull the data from the outage period from your device and fill in the gaps. Again, we say “should” and “probably” here, as there’s no guarantee.
Update: Google now says that Health Coach is impacted by the outage as well.
Health Coach functionality: Ask and Summaries are also impacted.
We’ll update this article as more details become available.
More on Google Health:
- Google Health 5.03 rolls out: More Today stats, naps part of sleep total
- Google Health CLI now available to access your data & build tools
- Google Health Premium joins AI Pro as weekly email redesigned
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