HTC Advantage Stories April 23, 2014

Glitch blocking AT&T HTC One M8 owners from redeeming free 50GB of Google Drive storage

HTC’s Advantage program offers screen replacement, a software update guarantee and 50GB of Google Drive storage. Actually, there’s a problem with that last one. At least for AT&T customers who own the HTC One M8. Recently, the Taiwanese manufacturer posted a status update on its Advantage website stating that there’s a technical issue blocking Ma Bell’s customers from redeeming their Drive storage. 

Dear HTC Customers and Enthusiasts, A minor technical error has temporarily deactivated the Google Drive cloud storage offer for the AT&T HTC One (M8). Please be aware that we are working to fix this error, and the 50GB of Google Drive storage space will be available by Mid-May for this device. Thank you for your patience, and we hope you are enjoying your new HTC One (M8). Sincerely, Ed Kuhner Vice President Customer Experience

HTC didn’t provide any further details on this matter, but by saying it’s working to resolve the problem suggests that it could be an in-house issue. The company claims that things should be resolved in the next few weeks.

(via HTC Advantage)

HTC Advantage Stories February 18, 2014

For those who may be waiting to choose between the Samsung S5 and the new HTC flagship handset code-named the M8, HTC has a little sweetener for you: a free, one-time replacement of the screen if you break it within the first six months of ownership. The company is also promising to offer Android updates for two years.

Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And it’s nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own it—let’s face it accidents do happen and we want to keep your device in great condition …  expand full story

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