The number of people out there that are still using Glass Explorer Edition is getting smaller by the day, but it looks like Glass is experiencing some widespread technical difficulties this morning. As reported by many members of the Glass Explorers group on Google+, many devices have been resetting themselves, are unable to be set up, and have become simply unusable over the last several days…
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any word on this issue? I did a factory reset on my device last night to try and fix the issue, only now it won’t let me setup Glass now,” one user wrote.
Reports of the problem have been surfacing since January 5th, and it appears that this is widespread, affecting every single Glass user to some degree. Some users have reported today that their Glass spontaneously did a hard reset in the middle of the night and can no longer be set up, while others are reporting that a “Google password incorrect” screen is appearing where their maps and calendar cards should be located.
“I posted as well. Did this earlier today :( And I just dropped $400 on a unit, had to replace it, then this. Hope they aren’t killing glass units.”
“My Glass thinks that it is now a new unit and needs to be setup. Unfortunately, the setup process fails. There is clearly something amiss.”
“This is not good, same just happened to me, makes me think there killing the units off. Anyone get there units working?”
“Same here. Around 4:00pm Akst. Mine no longer pairs, screen works, audio appears to work, just cannot get it to pursue and connect.”
When I first saw these reports surfacing, my immediate thought was that maybe Google was shutting down the Glass backend. But thankfully for those who are still using their beloved Glass on a daily basis, one user reports that their Glass guide has acknowledged the issue and says it’s simply a server problem. The company is working on a fix right now according to this user, and things should be resolved within a few days.
“Same problem guide told me they are aware of this issue. Server issue engineering on it hopeful no more than a day. Mine isn’t password incorrect it’s failed to set up account. Said effecting everyone. Getting email when corrected.”