Like other Google apps, Assistant is not prone to service outages. However, Google Assistant settings are currently down this afternoon and inaccessible across all devices.

Update: Around an hour later at 4 p.m. PT, the issue appears to be resolved. Assistant Routines were also affected.

Assistant settings can be accessed in a variety of ways, including from the slide-up panel, Google app, and the Google Home companion client. This afternoon, you’re greeted with a “Trouble connecting” pop-up: “Check your connection and try again.”

The latter action attempts to reload, while “Dismiss” brings you back to the previous page. A similar error message appears on iOS.

Google Assistant settings are offline on both mobile platforms. As a result, users cannot manage first-party preferences or third-party smart home devices and services. During this outage, you cannot sign-in to new services or set defaults. This include local phone Assistant options.

This downtime only applies to settings, and not the rest of Google Assistant. Commands for web-based queries and smart home commands are working normally on phones, Smart Displays, and Google Nest devices.

We’re encountering this outage on devices in the US and Europe.

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Abner Li

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