investigating Stories August 13, 2013

Google investigating “Package File Invalid” error preventing Google Play updates/downloads

It seems an increasing number of users have been experiencing the old “Package File Invalid” error when attempting to update or download apps from Google Play. While it’s not the first time users have experienced the issue, it does appear that more and more users in recent days have been unable to workaround the issue in order to update and download apps. Good news if you’ve been having the problem, AndroidCentral points us to a Google support thread that confirms the company is investigating the errors:

We’ve received reports that some users are getting “Package File Invalid” while trying to download or update apps.

We’re currently investigating a permanent solution, and there are no workarounds at this time.

We’ll continue to update this page with developments, so check back soon.

investigating Stories August 9, 2013

Google investigating GPS problems with new Nexus 7

If you’ve been having problems with GPS on your new Nexus 7, you’ll be happy to know that Google has confirmed that it is investigating the problem and likely working on a fix. Phonearena points us to complaints from users on the Google product forums and elsewhere, one of which includes a comment from Google Community Manager for Android, Paul Wilcox, noting that the team is looking into the problem.

Several users on XDA, Nexus 7 Google+ Communities, Android Central, etc… including myself, are having GPS problems with the N7 2013. It will get a satellite lock and work fine for anywhere between 10-30 minutes (longer for others) then it will go back into a “Searching” mode with the GPS icon blinking. Sometimes a reboot helps, others not.

I’m curious if any others on here have experienced this problem on the Nexus 7 2.0 or had any thoughts/suggestions above and beyond what has been discussed at XDA and AP.

After doing my own troubleshooting, factory defaulting my device, then returning/exchanging my device with the reseller… I reached out to Google Play Support for help and they stated that they are aware of the issue, that it was affecting N7 owners, and that engineering should be issuing a patch fix at some point… they were very vague on any details when asked for clarification.

investigating Stories March 18, 2013

Google investigating reports of Google Drive service disruption

Google has updated its apps status page this morning to reflect an investigation into reports of issues with Google Drive. Google doesn’t go into detail about what specific issues are being reported, but users online have reported problems connecting to the service mainly through the web app. The apps status page lists the problem as a service disruption, indicating not all users are unable to access to the service. The service disruptions seem to be hitting a large amount of users, and Google confirmed it would provide more information soon. We’ll update this post when Google provides us with an update.

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