Dell’s CEO wants to use Google+ Hangouts as a customer service tool
Michael Dell hosting a hangout
GigaOm is reporting that Michael Dell, Dell’s CEO and chairman, wants to use Google+ Hangouts for customer service. Michael Dell has used Hangsouts more than a dozen times to connect with customers, showing he’s a fan of the service and he yesterday said on Google+:
I am thinking about hangouts for business. Would you like to be able to connect with your Dell service and sale teams via video directly from Dell.com?
As of now Google+ is in an invite only beta, so this idea couldn’t be executed yet. But this is certainly some good thinking.