Google is making some big improvements to the customer experience for Google Apps customers by using its Chrome browser. Over on the Official Google Enterprise Blog, Google’s manager of Google Apps Technical Solutions Engineers Fred Beckebanze announced the company is adding both phone and email support for App customers with questions about Chrome. In the post, Google explained customers could now receive support for “Chrome installation, functionality, security, browser policy settings and Google Apps interoperability for Windows, Mac OS X and Linux.”

In other Google Apps news, customers will now have access to the CardDAV protocol that Google rolled out to iOS and other devices last week. Google’s description of the protocol, which allows easier syncing of Google contacts to third-party clients, is below:’

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When you sync your Google contacts using CardDAV, you’ll be able to edit, add, and remove contacts from your device and keep them in sync everywhere you use them… If you have set up iCloud, are syncing contacts from another account, or already have contacts stored on the device, you will need to select a Default Account. New contacts created directly on your iOS device will be added to your default account.

One of Google’s biggest new customers is Wyoming, which now has 10,000 state employees on Google Apps for Government. You can check out a profile of the state’s switch to Google Apps on Aol Government.

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About the Author

Jordan Kahn

Jordan writes about all things Apple as Senior Editor of 9to5Mac, & contributes to 9to5Google, 9to5Toys, & He also co-authors 9to5Mac’s weekly Logic Pros series and makes music as one half of Toronto-based Makamachine.