On Saturday evening (PT), a large number of Android users are seeing the Google app repeatedly crash (“Google keeps stopping”) when they attempt to search.
Update: The Google app is working again for some Android users as of around 11:00 PM PT.
The company acknowledged the “service disruption” at 23:07 PT.
There’s an ongoing issue with serving in Google Search that’s affecting a large number of users searching on the Google app on Android. We’re working on identifying the root cause. Next update will be within 12 hours.
Opening the Google app via the homescreen icon will result in a crash. You see the app briefly load before you’re returned to the homescreen. The Google Search bar widget momentarily shows your past queries before crashing.
The Pixel Launcher search bar continues to work for device lookup, but entering a query briefly loads the results page before crashing.
Google Discover (to the left of your homescreen) won’t launch, while tapping the Voice Search microphone also stops the Google app.
After repeatedly attempting to launch the app, Android shows a “Google keeps stopping” message.
Mention in the comments what country you’re seeing this issue in
We’re seeing this crashing issue with the latest stable (15.35) and beta (15.36) versions of the Google Search app on Android 15, 14, and (presumably) earlier. Google Pixel, Samsung Galaxy, and other Android devices are impacted.
Google Assistant (voice commands), Gemini, Google Lens, and even Circle to Search continue to work, while google.com through Chrome for Android works normally, so that’s your workaround. You can also use the Gemini app.
No other platforms are impacted. As such, we believe this to be a Google app on Android-specific issue. Google Search — along with all other first-party services, like YouTube, Gmail, Drive, Docs, etc. — continue to function normally as of Saturday evening/Sunday morning.
Top comment by Francisco Cuesta
It just started for me about 20 mins ago. Pixel 8. I rebooted the phone 4 times, first thing it says "Google app keeps stopping". Hopefully someone at Google picks up on this 🤣.
This will draw comparison to the WebView bug in 2021, but only the Google app is impacted. That said, the Google app powers and is responsible for a lot of services on Android.
Google keeps stopping/crashing workarounds
There is no obvious fix as of this evening, but google.com in Chrome and other mobile browsers still works.
Older versions of the Google app are also impacted, so you cannot App info > Uninstall updates (which causes other hassles) to get everything working again.
Updating…
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