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Some early Nexus 5X adopters complaining of ‘yellow’ screens


The latest Nexus phones haven’t been out long, and yet it seems they’ve already caused the tiniest bit of controversy. A handful of early Nexus 5X adopters have been commenting for a few days on a growing Reddit thread, and it seems some units are arriving with a slightly warmer display. A number of commenters uploaded pictures comparing the white tones (which seem yellow) against other smartphones. The one that caught our eye, however, was user graffixnyc who uploaded pictures of a Nexus 5X side-by-side with another Nexus 5X.

What’s interesting here is that you’d expect the color gamut to be exactly the same on both phones, since it’s the same device. However, the Carbon (black) model’s screen was noticeably different to the Quartz (white) one.

It’s unclear as of right now exactly what the issue might be. One seemingly obvious explanation is that it has something to do with the curing process. We’ve seen it with other phone screens in the past, where the glue isn’t dried well enough under the glass, and so gives of a yellow-ish hue. Another explanation, perhaps, is that the different models have screens made by different manufacturers, or are produced slightly differently. There’s also a chance that this is a genuine fault, and if so, Google will need to deal with it.

There are a couple of commenters who spoke to Google reps who agreed to send replacements. Others were told that the 5X does have a ‘more yellow’ screen than previous Nexus phones, and that it’s not a fault, it’s just a slightly different color temperature.

Whatever the problem or solution may be, we’ve heard from someone with knowledge of the matter that Google is actively looking in to it. Let’s hope ‘looking in to it’ leads to a solution being found and Google making a statement of some kind in the near future.