Google just sent an email to customers who pre-ordered the Nexus Q to announce it will postpone the consumer launch of its media-streaming device.

The Nexus Q originally received a mid-July shipping time, but Google apparently decided to go back to the drawing board over “initial feedback from users.”

Google is apologizing to those who pre-ordered the $299 Nexus Q by sending them a free one. The U.S.-made device is akin to an Android- and Google services-compatible Apple TV, but it does not run apps.

Google’s email is below.

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  • We have an important update about your Nexus Q pre-order.
  • When we announced Nexus Q at Google I/O, we gave away devices to attendees for an early preview. The industrial design and hardware were met with great enthusiasm. We also heard initial feedback from users that they want Nexus Q to do even more than it does today. In response, we have decided to postpone the consumer launch of Nexus Q while we work on making it even better.
  • To thank you for your early interest, we’d like to extend the Nexus Q preview to our pre-order customers and send you a free device. If you had other items in your order, your credit card will be charged for those items only.
  • Your Nexus Q will be on its way soon and you will receive a notification and tracking number from Google Play when it ships.
  • The Nexus Q Team

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