Skip to main content

[Update: Fixed] The Fitbit app is down again, not syncing devices

The Fitbit app is currently undergoing an outage that is breaking device sync and leaving users unable to load data.


Update 11/16: Fitbit has fixed the outage, about 45 minutes after acknowledging it on Twitter/X.


If you’re trying to use the Fitbit app this morning to check on data from a Pixel Watch 2, Fitbit Charge 6, or any other devices, you’re going to be out of luck. A widespread outage has taken the app down on November 16, 2023, starting around 11 a.m. ET.

The outage leaves the app unable to show any up-to-date data and may not show anything at all if you’ve not manually synced your device in the past few hours. We’re seeing the outage affect multiple accounts on both the East and West coasts of the US, and it’s being widely reported on DownDetector.

Fitbit has, so far, not acknowledged the outage.

This comes barely a month after the last Fitbit app outage, which had nearly identical symptoms.

Updating…

Thanks, Michael!

FTC: We use income earning auto affiliate links. More.

You’re reading 9to5Google — experts who break news about Google and its surrounding ecosystem, day after day. Be sure to check out our homepage for all the latest news, and follow 9to5Google on Twitter, Facebook, and LinkedIn to stay in the loop. Don’t know where to start? Check out our exclusive stories, reviews, how-tos, and subscribe to our YouTube channel

Comments

Author

Avatar for Ben Schoon Ben Schoon

Ben is a Senior Editor for 9to5Google.

Find him on Twitter @NexusBen. Send tips to schoon@9to5g.com or encrypted to benschoon@protonmail.com.


Manage push notifications

notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications
notification icon
We would like to show you notifications for the latest news and updates.
notification icon
You are subscribed to notifications