Update: Third-party services started to come back online at 12:58PM, with Google reporting that all issues have been resolved as of 1:05PM.

Update 7/18: Google has issued a technical explanation for the issue that boils down to a bug in a new feature that wasn’t caught during testing.

The Google Cloud Platform is down this afternoon with the official status page noting outages for a handful of services. As a result, Spotify, Snapchat, and other companies that use Google as a backend are currently unavailable.

As of 12:50PM PST, the Google Cloud Status Dashboard notes that Google App Engine, Cloud Networking, and Stackdriver are experiencing a “Service outage.”

  • Google App Engine: Build and deploy applications on a fully managed platform. Scale your applications seamlessly from zero to planet scale without having to worry about managing the underlying infrastructure. With zero server management and zero configuration deployments, developers can focus only on building great applications without the management overhead. App Engine enables developers to stay more productive and agile by supporting popular development languages and a wide range of developer tools.
  • Google Cloud Networking: Google’s high quality private network connects our regional locations to more than 100 global network points of presence close to your users. Google Cloud Platform also uses state-of-the-art software-defined networking and distributed systems technologies to host and deliver your services around the world. Google global VPC leverages the Google-owned global high-speed network to link your applications across regions—privately and reliably.
  • Google Stackdriver provides powerful monitoring, logging, and diagnostics. It equips you with insight into the health, performance, and availability of cloud-powered applications, enabling you to find and fix issues faster. It is natively integrated with Google Cloud Platform, Amazon Web Services, and popular open source packages. Stackdriver provides a wide variety of metrics, dashboards, alerting, log management, reporting, and tracing capabilities.

The first incident was reported at 12:25PM PST with Google noting that it was investigating an issue involving Stackdriver. Google Cloud Global Loadbalancers began returning 502s at 12:34PM, with the Google App Engine following a minute later with an error.

Spotify concurrently stopped streaming and began returning a “504 Gateway Time-out” on reload. Meanwhile, social media app Snapchat and Discord were also unavailable. Google’s various G Suite services were not affected by this outage.

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