Following a number of complaints from Samsung Galaxy S4 users experiencing battery issues that saw noticeably less battery life and in some cases “swollen batteries.” The majority of the complaints seem to be coming out of Germany, but Samsung confirmed to TrustedReviews that it is aware of the issue and will offer free battery replacements for customers:

In a statement provided to TrustedReviews, Samsung has stated: “We are aware of this issue, which has affected a limited number of customers.”

An official spokesperson for the company added: “We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”

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One Response to “Samsung offering free replacements to Galaxy S4 users with battery problems”

  1. there is only this problem of battery discharge, when I plug my phone into the charger, it gets 2 in 2 seconds wanting vibrating load, but off and back and it is not charging, ie it is not the battery but the unit, samsung does not mention it, the stranger it anatel that allowed the sale, stranger still that I saw on forums that people had the same problem as me, two months of use is the same as mine ie they all have two months of use some even less. I think ssmsung should talk more problems this crap 16gb handset comes half the memory, battery drains quickly, now that this problem does not load because they are not silent on these occurred. were to receive a process and not sell more of these wastes samsung in Brazil.