nexus protect Stories November 11, 2015

Google expands its Nexus Protect warranty program to Canada

Google’s AppleCare-like warranty protection program Nexus Protect is now available in Canada. The company announced the expansion in a post on Google+ more than a month after the program launched in the United States alongside the Nexus 6P and Nexus 5X.

Nexus Protect, for those unfamiliar, offers an additional year of coverage for mechanical breakdowns within your Nexus phone, as well as two years of protection from accidental damage like water damage and shattered displays. Google touts that, after you file a claim and it is approved, you’ll receive your replacement device as soon as the next business day, with shipping both ways covered. Nexus Protect coverage is attached to the phone itself, so if you switch carriers or give the phone to someone else, the coverage stays with it.

Nexus Protect runs $69 for the Nexus 5X and $89 for the Nexus 6P. It’s also important to note that claims are subject to a $79 deductible and that Nexus Protect only covers 2 incidents of accidental damage every two-years.

If you reside in Canada, you can find out more about Nexus Protect on Google’s webpage for the program here.

nexus protect Stories September 13, 2015

References to ‘Nexus Protect’ appear on the Google Store

While Google is set to announce a new set of Nexus devices at the end of the month, some new references to something called “Nexus Protect” have started appearing on the online Google Store’s web page source code (via Android Police)…

It’s not clear quite yet what Nexus Protect might be, but it’s possible that Google could be preparing to launch an Apple Care or HTC “Uh Oh!”-like program for protecting accidental damage to your Nexus device. That would be interesting, especially considering that Google has been known to sometimes absorb the cost of accidental damage replacements for the Nexus 5 and other devices.

Clearly, Google is implementing some kind of limitation on the phones you’re ordering when purchasing Nexus Protect. As can be seen in the above image — which shows a pop up surfaced thanks to some page source tinkering — you can’t add a phone to your cart unless it has the same “Nexus Protect choice” as other phones currently in your Google Store cart.

While details are definitely a little light at the moment, we’ll probably be hearing more about Nexus Protect at Google’s Nexus event — which is reportedly scheduled for September 29th.

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