T-Mobile has confirmed this evening that as many as 15 million of its customers have been affected by a data breach. As the company is quick to point out, however, the breach did not occur on its servers, but rather its credit partner’s, Experian.
Carrier Stories October 1, 2015
Carrier Stories September 29, 2015
If you’re one of the many excited to get one of Google’s new Nexus devices, but you would rather pay for one over time rather than outright (or if you’re just looking to become a Project Fi subscriber), I have some good news. Although not exactly mentioned in detail today, you can grab either phone from Project Fi on an installment plan… expand full story
Carrier Stories August 31, 2015
T-Mobile to clamp down on network abusers, booting them down to lowest Simple Choice plan
T-Mobile has announced that it’s going to seriously clamp down on any users using unauthorized methods to get around its tethering cap. Those caught using more data than they should be on the highest tier, unlimited Simple Choice plan will be warned to stop, before being moved down to the entry-level plan. This move is aimed specifically at smartphone users who deliberately break T-Mo’s terms and conditions using workarounds to conceal their tethering usage.
The magenta carrier published an updated FAQ page on its support site stating that some customers have been blowing way past the 7GB tethering limit on the highest Simple Choice plan. Some using as much as 2TB (2000GB) of data on their mobile plan. Its biggest concern is the experience created for others. With people using the network so heavily, it can ruin the network performance for everyone else. The carrier has developed a software to detect those using workarounds and will initially warn users. If they carry on abusing the network, then they get moved on to a plan with just 1GB data (including tethering).
We’re first warning these customers that they’re illegally using more data than they bought. We hope folks will stop on their own so they can keep their current plan. These customers are on an unlimited 4G LTE smartphone plan that includes a set amount of Smartphone Mobile HotSpot data, but they’re using workarounds to make their tethering look like smartphone usage which helps them use significantly more 4G LTE tethering than their plan includes.
Once they’re on a plan with a set amount of 4G LTE data, it won’t matter what method they use for Smartphone Mobile HotSpot. Once they use their 4G LTE data bucket, they’ll continue to be able to use data at reduced speeds and still never worry about overages.
T-Mobile will start communicating these changes with its customers from today and notes that only a very small percentage of its customers have been discovered to be concealing their tethering. Despite it being a very small fraction of the customer base, it has a “disproportionately negative impact” on the experience for everyone else.
Carrier Stories August 4, 2015
In case you didn’t notice (which is basically no one at this point, thanks to the more-than-loud John Legere), T-Mobile has tried to be as disruptive as possible over the last couple years. And now, Sprint, which has long been the third-largest mobile carrier in the United States, is admitting defeat. It seems T-Mobile’s tactics are working, and Sprint’s first fiscal quarter report released today shows that its 56.8 million subscribers are just shy of the 58.9 million that T-Mobile reported it had last month. expand full story
Carrier Stories July 10, 2015
If you’ve been following our thoughts on this year’s flagship smartphones, you know that we think that Samsung’s offerings are some of the best. The Korean company really stepped up their game with the Galaxy S6 and S6 Edge, introducing a much more premium build, a cleaned up version of TouchWiz, and internals that are worthy of 2015. In that vein, the Galaxy S6 Active is pretty much identical. It has a really nice hard plastic body, the same less-horrible TouchWiz, and the exact same internal specifications as its standard S6 brethren. But it’s not perfect, and there are always going to be compromises. Maybe fewer compromises than ever before, but compromises nonetheless… expand full story
Carrier Stories April 28, 2015
LG G4 coming to Sprint in June, T-Mobile offering early access sweepstakes starting today
Carriers have just begun announcing availability of the newly-unveiled LG G4 flagship, and it looks like the device will start hitting the major carriers sometime during the summer. Sprint says the phone will be available in June, while T-Mobile has launched an early-access sweepstakes (but has yet to announce general availability).
We’ll keep this post updated as more carriers announce their plans for the new phone…
Update: Verizon says that the phone is coming “soon.”