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FTC recommends Google, Apple, BlackBerry, Microsoft, & app devs improve mobile privacy disclosures

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Screen Shot 2013-02-01 at 10.51.38 AMThe Federal Trade Commission released a report today that recommends how owners of mobile platforms can better inform consumers about how their data is being handled. The FTC named a number of companies in its report, including: Amazon, Apple, BlackBerry, Google, and Microsoft, as well as “application (app) developers, advertising networks and analytics companies, and app developer trade associations.”

The recommendations follow the FTC updating its online child privacy law to require parental consent before collecting data from children under the age of 13. It also came as Path agreed to pay an $800,000 settlement to the FTC over last year’s privacy controversy.

In the report, titled “Mobile Privacy Disclosures, Building Trust Through Transparency,” the FTC issued a number of recommendations. The FTC recommended that all platform owners “Provide just-in-time disclosures to consumers and obtain their affirmative express consent before allowing apps to access sensitive content like geolocation.” It recommended app developers take the same measures in addition to having “a privacy policy and make sure it is easily accessible through the app stores.” The report also suggested that companies implement a ” a one-stop “dashboard” into their operating systems so consumers can easily view how their data is being handled by specific apps.

Other recommendations the FTC asked Apple and others to implement include new icons that “depict the transmission of user data” and a “Do Not Track” option for users to easily opt out of their data being sent to third parties.

“FTC staff strongly encourages companies in the mobile ecosystem to work expeditiously to implement the recommendations in this report.  Doing so likely will result in enhancing the consumer trust that is so vital to companies operating in the mobile environment.  Moving forward, as the mobile landscape evolves, the FTC will continue to closely monitor developments in this space and consider additional ways it can help businesses effectively provide privacy information to consumers,” the report states.

A full list of the recommendations made by the FTC for mobile platform owners, advertising agencies, and app developers is below:

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Eric Schmidt talks YouTube & Google’s position on free speech and privacy (Video)

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[youtube=http://www.youtube.com/watch?v=ZXblqVPvSpM&feature=youtu.be]

ReutersTV posted this video of Google Executive Chairman Eric Schmidt speaking at the RAND Corp.’s “Politics Aside” conference in Culver City on Nov. 19. During the 32-minute-long interview, Schmidt discussed Google’s position on free speech, privacy, and described the process of removing potentially inappropriate user-generated content on YouTube.

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Google+ beats out Facebook in annual ACSI Consumer satisfaction score

As first noted by Marketing Land’s Danny Sullivan, Google+ came out on top among the highest scores for social media sites in the annual American Customer Satisfaction Index for its debut year. The downfall for Facebook, according to the report, is largely due to the introduction of Timeline, advertisements, and privacy concerns. On the other hand, better privacy controls, no ads, and great mobile support allowed Google+ to take the top spot:


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Google facing tens of millions in fines in FTC’s iOS Safari privacy investigation

We knew that Google would likely face fines in the Federal Trade Commission’s investigation into its method of bypassing Apple’s default iOS Safari browser settings. Last month, reports claimed the FTC would make a decision on the fines within 30 days. Today, Reuters reported sources close to the situation have confirmed Google is currently negotiating with the FTC over fines that “could amount to tens of millions of dollars”:

Google Inc. (GOOG) is negotiating with the U.S. Federal Trade Commission over how big a fine it will have to pay for its breach of Apple Inc. (AAPL)’s Safari Internet browser, a person familiar with the matter said. The FTC is preparing to allege that Mountain View, California-based Google deceived consumers and violated terms of a consent decree signed with the commission last year when it planted so-called cookies on Safari, bypassing Apple software’s privacy settings, the person said.

Cross-posted on 9to5Mac.com

Google could soon face big fines over iOS Safari privacy controversy in FTC investigation

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In February, the story broke that Google and other advertising companies were bypassing iOS Safari’s privacy settings and continuing to track users without their consent. Google quickly disabled its code responsible for the tracking after a story from The Wall Street Journal published, and Apple then claimed it was “working to put a stop” to the issue.

Now, a new report from Mercury News claimed the U.S. Federal Trade Commission is considering whether to fine Google over the incident. The decision is expected in the next 30 days:

The Federal Trade Commission is deep into an investigation of Google’s actions in bypassing the default privacy settings of Apple’s (AAPL) Safari browser for Google users, according to sources familiar with ongoing negotiations between the company and the government… Within the next 30 days, the FTC could order the Mountain View search giant to pay an even larger fine in the Safari case than the penalty the Federal Communications Commission hit Google with Friday, say the sources, who spoke on condition of anonymity.

The report is referring to Google being recently fined $25,000 by the FCC after it allegedly “deliberately impeded and delayed” an investigation related to Street View cars. The heart of the Safari bypassing investigation is whether the company is violating a previous privacy agreement made with the FTC following controversy over the failed “Buzz” service. The report claimed Google could face up to $16,000 per violation per day for violating the agreement. Google said to Mercury News today it would “cooperate with any officials who have questions” and explained making its +1 compatible on mobile Safari created the issue:


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French privacy agency tries to kibosh Google’s privacy policy just days before roll out

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The National Commission for Computing and Civil Liberties announced today that Google’s new privacy policy might violate European Union law.

The allegation comes just days before the Mountain View, Calif.-based Internet giant planned to enact the policy that unveiled last month. Google said the updated policy streamlined privacy practices for 60 different services engaged around the globe to bring transparency and clarity.

“We’re getting rid of over 60 different privacy policies across Google and replacing them with one that’s a lot shorter and easier to read,” explained Google’s policy website.

A portion of the letter.

The French privacy agency picked a bone with the search engine’s intent and wrote a letter (PDF) to Google’s Chief Executive Officer Larry Page that painted the new rules as questionable. The central focus of the letter inquired how Google would use the reaped private data, but it is well-known the advertising firm collects personal information from tracking cookies to build targeted ads.

“Rather than promoting transparency, the terms of the new policy and the fact that Google claims publicly that it will combine data across services raises fears about Google’s actual practices,” wrote the agency, also known as CNIL, in the letter. “Our preliminary investigation shows that it is extremely difficult to know exactly which data is combined between which services for which purposes, even for trained privacy professionals.”

The new policy takes effect March 1, and while users’ privacy preferences remain, the new arrangement allows Google to gather and implement user data across its services. Google is charging ahead with Search plus Your World, Gmail, Picasa, YouTube, and Google+, so it is probably just connecting all the loose legal ends to make one continuous experience….


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Chrome extension prevents Google from tracking cookies for personalized ads

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Everyone knows that Google can dodge privacy features in Internet browsers, renounce third-party cookie policies, and supply personalized ads despite a user’s privacy setting. Privacy regulators, advocates and consumers alike have called upon Google and other advertising companies to abide by browser’s do-not-track policies, but Google already stepped to the plate with a solution for suspicious users that do not want to be tracked.

Keep My Opt Outs” is a Chrome browser extension that blocks all cookies harvested for personalized ads. The evasive cookies under fire in the media essentially follow a user’s trail across websites to collect history for data reaping. The particulars help Google supply targeted advertisements. All Web browsers include a built-in setting to block this information-cropping process, but Google and other firms use a distinct code to disable the setting in Safari and Internet Explorer.

“Keep My Opt-Outs is an extension for users who aren’t comfortable with personalization of the ads they see on the web. It’s a one-step, persistent opt-out of personalized advertising and related data tracking performed by companies adopting the industry privacy standards for online advertising,” wrote Google on the Chrome webstore


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FTC criticizes poor privacy disclosures in apps for kids, takes aim at Android apps’ permissions rate

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The Federal Trade Commission released a report today (PDF) based on a survey that found apps for children do not fully disclose the types of data collected nor do they adequately educate parents about data harvesting, and the report’s spotlight is set on both Android Marketplace and the Apple App Store.

The consumer protection agency scrutinized privacy policies, recommended each developer give comprehensible disclosures on how data is accrued and shared, including whether children’s data is linked to social network apps, and it even mentioned conducting a six-month review on disclosures and using enforcement if needed. The report focused on the two main app stores themselves and requested more be done to tell children and their parents about privacy concerns…


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Screenwise: Google paying Chrome users to give up their personal browsing data

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Do you want to be paid to surf the web using the Google Chrome browser? A new Google program called “Screenwise panel” (first reported by SearchEngineLand) is apparently providing users with that exact opportunity. In exchange, Google requests that you give up your privacy and provide your personal browsing data to Google. There has not been an official announcement, but there is already a signup page available here.

A few requirements for users of the service are listed on the signup page. You have to be 13 years of age or older to sign up (for Chrome and a Google account anyway), and —as mentioned before—you will have to give up your browsing data. Participants will get a $5 Amazon gift code after installing a special browser extension, and another $5 Amazon code for every three month period they spend in the program. The signup page noted a maximum payout of $25; however, Google noted in fine print that it would consider giving out additional gifts to users who participate for longer than a year.

Amazon is not actually a partner in the program. Instead, Google has enlisted Knowledge Networks as its “panel management partner.” A Google spokesperson reached out with a brief description and clarification of the program:


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EU watchdog asks Google CEO Larry Page to pause introduction of new privacy policy

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European regulators want Google to stop introduction of a new privacy policy that consolidates user information from the search giant’s many services until it investigates possible privacy concerns. The new privacy policy is due to come into effect on March 1. According to Reuters, the Article 29 Working Party, an independent body that brings together data protection authorities from each of the European Union’s 27 countries, and the EU’s executive European Commission, wrote in a letter to Google CEO Larry Page:

Given the wide range of services you offer, and the popularity of these services, changes in your privacy policy may affect many citizens in most or all of the EU member states. We wish to check the possible consequences for the protection of the personal data of these citizens in a coordinated way. In light of the above, we call for a pause in the interests of ensuring that there can be no misunderstanding about Google’s commitments to information rights of their users and EU citizens, until we have completed our analysis.

Google’s woes with the European Union also include the planned acquisition of handset maker Motorola Mobility, pending an antitrust review by the European Commission and another probe over an alleged misuse of its market position.


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Google protests against US anti-piracy bills and issues campaign promoting online privacy

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Google Inc., announced it will insert a link and censor its logo on the search engine’s home page tomorrow to emphasize its opposition to U.S. anti-piracy bills in conjunction to rolling out a new campaign that promotes online privacy awareness.

Business Week reported the globally popular search engine is among many Internet companies that criticize the measures, claiming the bills could encourage online censorship and stunt the growth of the American technology industry.

The movie and music industries have experienced huge sale declines in recent years and subsequently support the Stop Online Piracy Act (SOPA) in the House and the Protect IP Act (PIPA) in the Senate.

According to the Recording Industry Association of America, music sales in the U.S. have dropped 47 percent, from $14.6 billion to $7.7 billion, since peer-to-peer file sharing emerged in 1999. Moreover, the Motion Picture Association of America released an info graphic (PDF) last year that claimed 29 million American adults by 2010 had downloaded illegal copies of film or television shows.

However, both bills —if passed— would be a means to prevent the sale of illegal content or counterfeit goods by websites operating outside United States borders…


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Google’s Photovine photo sharing service goes live

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As we reported last week, Google is working on a photo sharing service called  Photovine.

Photovine site is now live but not “open for business”.  It doesn’t appear to be part of Google Plus though it will offer some “social network service integration”.  It is also weird that the start page has an iPhone rather than a Nexus S and the like..

Google, who barely appear on the page at all, advertises the service:

Photovine is a community that’s about creating fun and unique collections of photos that we call Vines. In Photovine, vines connect you with people through the ideas and themes expressed in your photos. A vine is like a constantly growing family of photos connected through a common caption created by you, your friends, and people all over the world. Some examples of vines could be: “What Weekends Are Made Of”, “Secret Stuffed Animal”, “Party People”, or, “Love of My Life”. As people add photos to vines, they tell their own stories about the moments, images, and ideas that define our lives in a way that’s social, creative, and fun. Start a vine by taking a photo and creating a new caption, or add to an existing vine. Other people will see your vine and join in by adding their own photo, showing their own take on the caption.

More Q&A below:
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Google updates Chrome 12 with more security and GPU acceleration

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Google has updated the stable Chrome channel with new security, privacy and graphics acceleration enhancement. Carrying a build number of 12.0.742.91, Google’s browser now warns you before downloading certain malicious files “without Chrome or Google ever having to know about the URLs you visit or the files you download”, software engineer Adrienne Walker explained in a post on the Chrome blog.

The team has also advanced Chrome’s GPU-assisted hardware acceleration to include 3D CSS elements on Mac OS X Snow Leopard and Windows Vista or later. Finally, Google has worked closely with Adobe to provide greater control over local storage for Flash Player’s Local Shared Objects directly from Chrome’s settings, without having to visit a special page on Adobe’s site to tweak your settings . Thanks to Chrome’s silent updating mechanism, your copy of Chrome will automatically update itself to the latest stable version available. If not, choose About Google Chrome from the wrench menu.

Cross-posted on 9to5Mac.com


Check out GPU-acceleration improvements in the “Shaun the Sheep” Chrome experiment which lets you rotate and scale the video, disable or enable cool reflections and more.


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Has Google gone too far pushing the envelope on privacy?

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We told you yesterday how South Korea police raided Google’s Seoul office on suspicion that its mobile advertising arm AdMob was collecting personal location information without consent or approval from the Korean Communication Commission. As the debate about location tracking intensifies, companies like Google and Apple find themselves at the center of the heated exchange involving various groups with vested interests, industry consortium, government regulators and policy makers. It’s easy to accuse Google over the supposedly unlawful practices. Our collective privacy is at stake amid a shift in our understanding of how far the government should go regulating how high tech companies use non-identifiable data collected anonymously from their users.

The problem with location tracking is that it’s an uncharted territory that existing, years-old privacy laws don’t regulate very well. Neither Google nor Apple are collecting this data for the heck of it. The iPhone maker has been crowd-sourcing data about nearby WiFi hotspots and cellular towers from millions of iPhones to help rapidly pinpoint users’ location and support new products, per the official Q&A on Location Data document.

In the case of Google, the leader in online advertising on desktop and mobile devices, location intelligence is needed to personalize mobile advertising in order to serve the adverts relevant to to the user’s location. The problem is, the practice doesn’t sit well with privacy advocates who cry foul and politicians who are looking to score points with voters by hunting down big corporations like Google and Apple. Plus, each country regulates privacy differently, causing nightmare for global operations like Google.

The Mountain View-based search monster also dropped the ball by unintentionally collecting anonymous WiFi hotspot data and passwords which bit them later in countries like the UK and Germany. On top of that, carriers are often required by law to track users and hand over those records at the police request. For example, Verizon Wireless holds onto your location data and other info for seven years. The line needs to be drawn somewhere and it remains to be seen if the lobbyist employed by Google and Apple can use loopholes in existing privacy laws and cheer up the government of South Korea and other countries.

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