All consumer tech requires good consumer support, and Google today just revamped its “Nest Community” where people can get help by posting questions.
Google Nest Stories September 1
Google Nest Stories August 31
The latest Nest lineup brings new cameras and a doorbell, but these products don’t work with the original Nest app at all. The Google Home app is missing some key features, including the ability to get a manual clip from recordings or see live Nest Cam feeds through the web, but Google says both of these are coming.
Google Nest Stories August 24
Do-it-yourself home security has been the way to go for many, with the costs of cameras and other smart home gear coming down and getting more reliable. Google’s Nest lineup has long been among the best in this arena even though it comes at a cost. After several years, Google is finally refreshing its Nest Cam lineup with the arrival of a brand-new lineup that’s headlined by the Nest Cam (battery). Is it a worthwhile upgrade? Let’s dig in.
Google Nest Stories August 17
Google Nest Stories August 13
Google Nest Stories August 11
Google Nest Stories August 5
Nest Hello rebranded to ‘Nest Doorbell (wired)’ and remain on sale as 24/7 recording model
The new Nest Doorbell (battery) offers a big upgrade with on-device machine learning powering free detection alerts and the presence of local storage. However, it lacks continuous video recording, so Google will keep selling the previous generation Nest Hello as the Nest Doorbell (wired).
The last security camera to come out of Google’s Nest brand was the Hello doorbell over three years ago. Google today announced a successor with the Nest Doorbell.
With the current lineup featuring a model that dates back to 2015, Google’s security cameras are in sore need of a refresh. That call is now being answered with a new Nest Cam line that’s comprised of three devices.
Google Nest Stories August 3
Google Nest Stories August 1
Nest Thermostat Energy History missing from Nest app, Google working on fix
Over the weekend, Nest Thermostat owners using the Nest app have reported that Energy History is missing. This widespread issue comes as that data remains available on the actual device and in Google Home.
Google Nest Stories July 28
[Update: Fixed] Nest outage takes down logins, live video, more
Just a month after a previous major outage, Google Nest is experiencing another major outage in July 2021 that’s taking down live video, video history, and more.
Google Nest Stories July 13
Outside of Assistant displays and speakers, as well as thermostats and Wi-Fi routers, Google’s smart home lineup is quite old and due for an overhaul. Google looks to be laying the groundwork for that by selling out of the Nest Detect and removing product listings for the Nest Cam IQ Indoor and Outdoor.
Google Nest Stories July 12
Google Nest Stories June 29
Privacy and security are hugely important for home security devices such as cameras, and today, Google Nest is committing further to building up security and privacy including a new promise of at least five years of support.
Google Nest Stories June 28
Google Nest Cam outage sees live video and history go down for some
Some Nest Cam owners this evening are unable to access live video or history with devices returning an offline status. This looks to be a separate issue from another one earlier today.
Google Nest Stories June 8
Google Nest Stories May 19
Google Nest Stories May 10
Google shares one heartwarming reason to get vaccinated as captured by a Nest Hello [Video]
Back in March, Google kicked off a “Get back to what you love” Search campaign. The latest iteration of that message to encourage people to get the COVID-19 vaccine comes from Made by Google and was captured by a Nest Hello.
Google Nest Stories May 3
At the end of March, Made by Google started shipping its latest Smart Display in six countries. Google will be making the new Nest Hub (2nd gen) more widely available in Europe next month.
Google Nest Stories April 16
Google Nest Stories April 13
Google Nest Stories April 10
Google Nest Stories March 31
At the start of the year, the Nest Hub and Nest Hub Max started playing a new sound following a successful Casting connection, and that updated chime is now appearing on Google Home and Nest speakers.
Google Nest Stories March 30
Technology today is already quite assistive, from location-aware reminders to notifications telling you when to leave, factoring in live traffic conditions. In fact, that’s now the base level of usefulness we expect from our gadgets. After using Google’s 2nd-gen Nest Hub for the past week, I experienced the next level of computers passively suggesting what improvements can be made in your life, and it will take some time to get used to.
Google Nest Stories March 18
Besides music and relaxing sounds, Google’s Assistant devices are frequently used for podcasts. However, a bug has emerged in the past few days that sees Google Home and Nest speakers play the wrong podcast.
Google Nest Stories March 17
[Update: Fixed] Google Nest outage takes down live video and history on Hello Doorbell, Cam IQ
If you’re getting notifications from Nest that some of your cameras are offline, you’re not alone. Nest has confirmed a partial outage today that seems to be affecting some cameras, especially the Nest Hello video doorbell.
Google Nest Stories March 16
In deciding to not put a camera on what was initially called the Home Hub, Google made its first Assistant Smart Display ideal for nightstands. The new 2nd-generation Nest Hub is further embracing that role with Sleep Sensing to track your rest. Otherwise, it looks the same and is not that much more expensive than the original.
Google Nest Stories February 23
Google Nest Stories February 10
‘Nest Thermostat E + Goodman’ is Google’s first co-branded HVAC product
The Nest Thermostat is Google’s cheapest offering in that smart home category partly because the Thermostat E is no longer available for regular consumers to buy. Now limited to Nest Pro installers, Google late last month announced the “Nest Thermostat E + Goodman.”
Google Nest Stories January 27
‘Google Nest’ social accounts will be replaced by unified ‘Made by Google’ presence
Made by Google is comprised of several brands, including Pixel, Pixelbook, and Nest. The latter — fully known as “Google Nest” — is losing its social media accounts next month in a move that will see all of Google hardware communicate from one unified account.
Google Nest Stories January 17
Back in June, Google made its energy saving tuning program available to all Nest Thermostat owners after previously restricting to certain partner public utilities. The wider availability of Seasonal Savings is continuing this winter with Nest Thermostats starting to show the prompt.
Google Nest Stories January 14
The Nest brand has built up a considerable collection of smart home hardware, and starting next year, that hardware is getting a new feature. All Google Nest devices will soon be supported in the Samsung SmartThings app.
Google Nest Stories January 12
Old Nest Aware users have not been billed in recent months due to error, charges forthcoming
Last year, Google revamped Nest Aware with a fixed pricing model but allowed customers to stick to the previous structure. Due to a billing error, some users still on that old plan have not had to pay for Nest Aware since November, but they should expect a charge in the coming weeks following that delay.
Google Nest Stories January 5
Google Nest Stories December 23, 2020
Nest x Yale Lock, Detects are being disconnected due to faulty Nest Hub Max update [U]
The Nest x Yale Lock makes it pretty easy to secure your door using Assistant or your phone, but some users encountered an issue recently. In an email going out to some users this week, Google admits that a recent Nest Hub Max update causes some Nest x Yale Locks to disconnect.
Google Nest Stories December 21, 2020
Google Nest Stories December 9, 2020
Google Nest Stories December 7, 2020
Google Nest Stories December 3, 2020
Google Nest Stories November 17, 2020
It’s not just you. Nest is down again, with this November outage taking down the original mobile app as well as some Nest devices.
Google Nest Stories November 16, 2020
Whether you’re trying to save on energy usage, set a schedule, or just make it more convenient to adjust the temperature of your home, the Nest Thermostat line has been available for years to do it all. Now, the Nest Thermostat (2020) has hit the market with a new design, updated software, and the most affordable price to date. Here’s what you need to know.
Google Nest Stories November 14, 2020
Nest Thermostat includes color-matching AAA batteries, just like the new Chromecast
Besides the price and ease of use, Google is positioning its new thermostat to first-time smart home buyers by offering it in four colors. One whimsical aspect of the Nest Thermostat’s design is the use of color-matching batteries.
Google Nest Stories November 9, 2020
Google Nest Stories October 30, 2020