Nest founder and former Apple iPod lead designer Tony Fadell has intimated in a BBC interview that the decision to make an early version of Google Glass available for public sale may have been a mistake.
He said that while Google has always launched beta versions of its products and gathered feedback from users, there was a very big difference between software and hardware.
If you are only doing services based on electrons, you can iterate quickly, test it, and modify it and get it right. But when you are dealing with actual atoms – hardware – and you have to get manufacturing lines and it takes a year or more to develop that product, you better understand what it is and what it’s trying to do and specifically what it’s not going to do.
Customers have to spend money to buy those atoms. They want something that delivers value or you end up with a real disappointment and you can spoil the market.
He was, however, “very bullish” about the product, and believes it has a big future … Read more